what is a tel assistant
Just about anything you want her to be.

A TelAssistant, based in our office, will appear to all callers as if she’s sitting right outside your office. She can answer your calls just like a friendly receptionist, take super-accurate messages, tactfully screen your incoming calls, introduce new callers to you, patch calls through to your phones or devices. And that’s just for starters.

You name it. Our versatile, well-trained TelAssistants can handle it.

For example, a TelAssistant can manage your busy schedule, book your appointments, make travel arrangements, in fact, do anything that needs to be done by phone.

Think of a TelAssistant as an Executive Secretary, a top-flight Receptionist, and a Personal Assistant all rolled into one.


  • Your image is important. Let’s face it. Today, image counts for a lot. Which means you need the best representation possible on the front line of your business. When somebody calls, you’ll be glad that TelAssistant is on the job, making you look terrific!
  • Convenience. Forget about interviewing, hiring, and training a receptionist, secretary, or personal assistant. Use one of our TelAssistants instead. You’ll know she’s got your back and will always do you proud.
  • A better use of your time. Which makes more sense? Spending your time answering the phone and handling details or using your time and energy to grow your business? With TelAssistant, you’re freed up to accomplish a lot more!
  • You’ll save money. Lots of money. The average cost of a receptionist is $44,000 (when you take wages, benefits, etc. into account). Compare that to our average client cost of $3,468 for using TelAssistant. Our modest fee is 92% less than the cost of having a receptionist on your staff!
  • You’ll get an outstanding return on the money you spend. If TelAssistant saves you from missing just one or two big sales, we’ve paid for ourselves. While you’re busy running your company, we’re busy supporting you!
  • We offer a guarantee of satisfaction. We guarantee that with TelAssistant, you’ll never have to worry about a receptionist calling in sick, showing up late, or going on vacation or taking a lunch break when you need her most. We guarantee you’ll get continual, uninterrupted coverage every day of the year.
Take a quick look at what TelAssistant can do for you! Learn how our TelAssistants can be your virtual receptionist.

what makes tel assistant
  • Our TelAssistants. All our receptionists go through a careful hiring and training process so we make sure the people representing your company are the cream of the crop — articulate, personable, and just plain sharp!
  • The way we get to know your business. We take time to understand your specific needs and requests. Our TelAssistants know that they represent your company and take this important responsibility extremely seriously.
  • We employ cutting-edge technology. We use advanced software that was developed specifically for our company. It allows your TelAssistants to see any and all pertinent information about your company, including your specific instructions, as soon as the phone rings!
  • We don’t want to be all things to all people. Our business is serving the very special needs of small businesses and professionals/executives. That’s what we do 24/7/365.
  • Our incredibly fast “Time-to-Answer.” You never have to worry that your phone will go unanswered. We provide the shortest Time-to-Answer in the industry. An average of less than two rings. In other words, under six seconds!
  • Our clients stick with us. No surprise there. Our amazing service keeps clients with us. In fact, our Client Retention Rate is the highest in the industry. An impressive 98%!

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